See how we take care of our customers' experience with reliability, top quality and more
Global Document Solutions was one of the smartest business decisions we've made. We do quite a lot of printing video briefs, scripts, proposals, contracts etc. So a normal printer means we were spending a lot of money on ink almost every month. With the team at GDS, they know when our printer is running low and somebody comes out swaps everything around and presses their magic buttons and we can just relax knowing our printer copier isn't something that needs to take up any of our mind-space we can just focus on growing our business and pressing print whenever we need to. They are super affordable and in fact have saved us a lot of money in the long run. Highly recommend chatting to the guys at GDS!! Thanks
~ Video D
Cyrus and the team at Global Document Solutions have been excellent to work with over the last few years and have always provided an efficient and comprehensive service, with great follow up. We recently renewed our printer rental agreement, updated our printer and even got to save almost $100/month on rental fees. Cyrus came down to our rooms in Essendon while he was in Melbourne, and gave us a thorough overview of our options moving forward. He listened to our needs and was open and accomodating. We even negotiated a good credit on our account for the new financial year! We can highly recommend GDS for all your document solution needs!
~ Graham N
We have engaged GDS for our new HP office printer. I had contacted at least five other services and Cyrus was the only that responded. The customer service setting up was second to none; Cyrus answered all my questions prior to committing and his responses did not make me feel pressured. The technician who installed our machine was very friendly, knowledgeable and patient. We love our new printer, the quality is amazing and it will save us on printing costs throughout the year. I would highly recommend GDS for anyone wanting to streamline their office printing.
~ Kimberly M
Cyrus was a great help, kept things simple and efficient.
He installed our printers and then also helped us to set up the very smart program that orders your ink for you when it gets low so you don't have any issues from when you get your printer to the up keep and maintenance of the ink levels. I was very impressed with this, and Cyrus was very helpful to help us set this up in a matter of minutes!
I would recommend these printers and program to anyone who is in need in one and if I needed something like this in the future I would be confident to go through Global Document Solutions.
~ Stef E
We have been using this Company for a while now and I am really happy and satisfied with the product provided plus the service that is included is outstanding. Our printer from Global has made my work-life so much easier as it has wide-variety of functions which I use everyday. Any time I have have a question, Global Document Solutions have responded immediately. The team are always available to speak directly via e-mail, phone and even in person. Thank you Cyrus. Definitely recommend this Company for the great services provided.
~ Michelle F
The Team and Global Document Solutions were fantastic in organsing my printer. I am not one that know much about printers however Cyrus was able to explain to me the key features and benefits of the Kyocera TASKalfa. This machine is amazing and has been a perfect fit in our office allowing us to print high quality brochures. It has not skipped a beat and the folding and stapling option we added has been fantastic for our business. highly recommend the printer and also the team at Global Document Solutions
~ John D
I placed an order for a home printer/scanner/fax and this was delivered within a day or two. Cyrus Dickie is the sales person that I have always had dealings with and he is so helpful and efficient.
The machine arrived within a couple of days and initially I had problems setting up however support were amazing and everything is up and running.
Would not hesitate to recommend Global Document solutions and the sales and support staff.
Machine is fantastic.
~ Richard &
I currently use global document solutions and have found Cyrus dickie to be a great person to deal with. He showed me how to save money on my printing and who in business doesn't want to minimise costs where they can? The part I liked the most was his no pressure approach. He showed me the number comparison and it simply made good business sense. I know of his dealings with other business people and the feedback is always good. Strongly recommend!
~ Anthony G
Hi
I like to add that Global Document Solutions are outstanding in what they do and their service, also recommending the right product for my office.
Like to thank Cyrus for the great service given to me and my company as
your service and follow up to make sure I was happy of what I have purchase has been a great experience.
I would recommend you to anyone looking for a great printer and good service to go along with it as well.
Thank you.
Bill
~ Bill P
After trying to 'fix' my own printing requirements, all it took was a discussion with Cyrus from GDS to have my business producing professional and efficient documents. And the cost efficiency also needs to be mentioned.
Cyrus recommended the Kyocera multifunction and it has proven to be the best decision. The machine cannot be faulted and such easy set up, functions and controls.
Highly recommend GDS and the Kyocera multifunction.
~ Tj P
I would highly recommend Global Document Solutions for all of your printing and photocopying requirements. From our first call, Cyrus and his team took the time to evaluate our business and offer a variety of options tailored to our requirements and budget. The copier itself is of a high quality and no competitor was able to match their level of service or price.
~ Ben B
A great company to work with. As a small business working from a home office I require a multi-function machine that is reliable and produces excellent quality. Global Documents did just that. Nothing was too much trouble for Cyrus. Prompt, friendly reliable and very professional... and the product is first class. Good product ... good people ... good business.
~ Michael S
The service offered by Global Document Solutions makes life so much easier in a busy office environment. Their automatic toner supply when the unit is low is just one aspect of the worry free environment they create. Although we had a few issues initially with our own internal systems, the team worked through it with us with no stress and it was nothing short of impressive.
~ Blind F
We do a lot of report printing in our office and we have had wonderful service from Global Document Solutions. Cyrus has come into our business at Bartercard Brisbane North and replaced our old Kyocera Printer with a brand new Kyocera printing system. The printing quality is first class and you would not believe how great the standard of a printed photo. We now are able to scan to our own email and not having to go through to the one person and wait on them to forwards this saves us time in our day. We have never run out of toner as the toner placement service is spot on.
Global document Solutions not only supplied us with a great print but we have also taken the opportunity to replace our old out-dated phones system with a brand new Samsung office system, installed set up and trained all in the one day.
Not only did we get 2 new great pieces of office equipment upgrade we have also made a nice cash saving in our business so I would not hesitate to recommend you giving Cyrus and the team from Global Document Solutions a call to see how much cash you can save.
If I had to choose a business printer I would choose the Kyocera every time.
~ Debbie M
Cyrus at GDS took the time to listen, understand our needs and provide our accounting firm with a tailored solution. We now have a superior printer/scanner (with new functions/features that improve our productivity/efficiency) that costs us less and comes with top rate service. I can highly recommend Global Document Solutions if you're looking for ways to work smarter.
~ Marie O
We met with Cyrus Dickie at the end of 2017 and he understood the challenges we were facing. He suggested the perfect copier and scanner, which has made our lives so much easier. Machine is still going strong today.
Fantastic customer service! Cyrus and his team have always gone above and beyond to assist us and we highly recommend Global Document solutions.
~ Brabin W
The services from Cyrus was very good. I received a phone call after I submitted my requirements, I was inform what we need for our business and what we are looking for and very quick I received quotes and followed the guides given and now I am very proud owner of a highly functional machine with a professional supplier we can actually trust with.
~ Yinghui Z
Once again the team at Global Document Solutions delivered us a brand new fabulous Kyocera Ecosys M8124cidn colour copier on time and all setup seamlessly. Happy to recommend these guys as we never have printing issues or toner supply issues over the whole of our 5 year history. Thank you!
~ Anthony B
So far we have been extremely pleased with the service we have received so far, Cyrus is prompt with responding to us and following up any issues. The printer was installed quickly and we are very happy with the product. Highly recommend GDS services- Safetech Hardware
~ Saf T
Having already used Cyrus for printers at our business premisses, I had no hesitation in purchasing from him again. With two teenage boys attending high school the home office unit required updating.
Competitive pricing and prompt delivery as always.
Thanks for your professional consistency Cyrus.
~ Neil
As a small business we always had frustrations with printers and cartridges. We contacted Cyrus who provided us with a personal business solution and the service we receive is A+++. I would totally recomend Cyrus for any of your office needs.
~ Jacqui C
Cyrus from Global documents has been a pleasure to deal with over the last few years nothing was too much trouble. We would recommend his services with out any hesitation.
John Fowler and Elaine Johnston (Electrotraders)
~ Elaine J
Cyrus was very helpful and professional while installing our office phone system. He trained our staff, ensured we were able to modify the system as needed in the future, and followed up after installation.
~ Brett N
We recently used Cyrus and his Team for our photocopying needs. They tailored the product to our business requirements and beat all other competitors prices. We are very happy with the honest service we received and would highly recommend.
~ Springfield L